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Practical guides for common tech problems. Free, with no account or contact details needed. Each guide tells you how to check the result and when to stop and ask for help.
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What’s slowing you down?Everyday tech
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Your emails are landing in customers’ spam
Customers say your emails go to their spam folder, or never arrive at all.
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Turn on two-step verification for your email
If your email account is protected only by a password, anyone who learns that password can get in. A second step, usually your phone, stops most of these attempts.
Apps and online tools
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Your hours or details are wrong on Google
Google Search or Maps shows the wrong opening hours, phone number or website for your business.
Website
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Contact form messages aren’t arriving
People say they’ve filled in the contact form on your website, but their messages never reach you.
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Your website shows “Not secure”
Visitors see “Not secure” next to your web address, or a full-page warning before your site loads.
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Your website is slow on phones
Your website takes a long time to load on a phone, and visitors may give up before it appears.
These guides are general. If something on your screen looks different, or a step feels risky, stop. You can always ask us instead.
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